System Activation
When you purchase either an access control system or video surveillance system the system hardware (door controller or video recorder) will need to be activated upon installation and connectivity to the Internet.
To activate contact Latitude Customer Support at +1 (866) 739 8588 Option: 2. Have your activation code ready, which is a sticker on the device.
Upon activation you will be required to provide a form of payment (credit card or bank account) for the required cloud-based software subscription fees. Your activation date will be your anniversary date and Latitude will charge the monthly fee automatically and email a copy of the paid invoice.
| # Doors | Monthly Fee |
| 1 | $29.95 |
| 2 | $49.95 |
| 3 | $64.95 |
| 4 | $79.95 |
| 5 | $92.95 |
| 6 | $105.95 |
| 7 | $116.95 |
| 8 | $127.95 |
| 9 | $137.95 |
| 10 | $147.95 |
| 11 | $155.95 |
| 12 | $163.95 |
| 13 | $170.95 |
| 14 | $177.95 |
| 15 | $184.95 |
| 16 | $191.95 |
| 17 | $198.95 |
| 18 | $205.95 |
| 19 | $212.95 |
| 20 | $219.95 |
Contact our sales department if you securing more than 20 doors (+1 866-739-8588 x1)
| Retention | Video Resolution | Monthly Fee |
| Live Video Only | HD 720p | $3.00 |
| 7 Days | HD 720p | $10.50 |
| 14 Days | HD 720p | $13.50 |
| 30 Days | HD 720p | $18.50 |
| 60 Days | HD 720p | $26.50 |
| 90 Days | HD 720p | $35.50 |
| 180 Days | HD 720p | $53.50 |
| 365 Days | HD 720p | $89.50 |
| 7 Days | HD 1080p | $15.50 |
| 14 Days | HD 1080p | $20.50 |
| 30 Days | HD 1080p | $25.50 |
| 60 Days | HD 1080p | $38.50 |
| 90 Days | HD 1080p | $50.50 |
| 180 Days | HD 1080p | $76.50 |
| 365 Days | HD 1080p | $127.50 |
| Retention | Resolution | Monthly Fee |
| On Premise | Any | $7.50 |
| 7 Days | Standard 640px480p | $7.50 |
| 14 Days | Standard 640px480p | $8.50 |
| 30 Days | Standard 640px480p | $9.50 |
| 60 Days | Standard 640px480p | $14.00 |
| 90 Days | Standard 640px480p | $18.50 |
| 180 Days | Standard 640px480p | $27.50 |
| 1 Year | Standard 640px480p | $36.50 |
| 7 Days | HD1 @ 720p | $10.50 |
| 14 Days | HD1 @ 720p | $13.50 |
| 30 Days | HD1 @ 720p | $15.50 |
| 60 Days | HD1 @ 720p | $22.95 |
| 90 Days | HD1 @ 720p | $30.50 |
| 180 Days | HD1 @ 720p | $45.50 |
| 1 Year | HD1 @ 720p | $75.50 |
| 7 Days | HD2 @ 1080p | $14.50 |
| 14 Days | HD2 @ 1080p | $18.50 |
| 30 Days | HD2 @ 1080p | $23.50 |
| 60 Days | HD2 @ 1080p | $35.50 |
| 90 Days | HD2 @ 1080p | $46.50 |
| 180 Days | HD2 @ 1080p | $70.50 |
| 1 Year | HD2 @ 1080p | $115.50 |
Higher resolution and 2-5 year retention plans available. Please contact Sales to learn more, +1 866-739-8588 x1
*Rates are subject to change